Terms and Conditions

Welcome to Mood Glass. By accessing and using our website and purchasing our products, you agree to be bound by these Terms and Conditions.

1. General Terms

These terms and conditions outline the rules and regulations for the use of Mood Glass's website and the purchase of our handcrafted stained glass and fused glass jewellery and decorative gifts.

2. Products and Services

All products are handcrafted and may have slight variations from the images shown. We reserve the right to modify or discontinue products without prior notice.

3. Pricing and Payment

All prices are listed in GBP and include VAT where applicable. We accept payment through our secure payment gateway. Prices are subject to change without notice.

4. Orders and Availability

We reserve the right to refuse or cancel any order for any reason. If we cancel an order after payment has been processed, we will issue a full refund.

5. Shipping and Delivery

Shipping times and costs vary depending on your location. Please refer to our shipping policy for detailed information. We are not responsible for delays caused by shipping carriers.

6. Returns and Refunds

Please refer to our refund policy for information about returns and refunds. Custom or personalised items may not be eligible for return.

7. Intellectual Property

All content on this website, including images, text, and designs, is the property of Mood Glass and is protected by copyright laws. Unauthorised use is prohibited.

8. Limitation of Liability

Mood Glass shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Care should be taken to keep glass pieces out of reach of children, and to carefully choose appropriate locations for hanging glass. It is the customers responsibility to ensure that hanging glass is secure and safe. The jewellery range has small pieces and as such should be kept out of reach of children, so as not to pose a choking threat.

9. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.